A: Our sales team operates during standard business hours in China (GMT+8), but we strive to respond to all inquiries within 24 hours. We are reachable via email, Alibaba TM, WhatsApp, and WeChat.
A: Our competitiveness comes from direct sourcing relationships, high-volume turnover reducing overhead, efficient logistics partnerships, and a lean operational model focused on B2B wholesale.
A: We are exporters, not mechanics in your country. We guarantee the condition at the time of shipment as per our report. We recommend having a local mechanic perform a service upon arrival. For any alleged major discrepancy from the report, we require a certified mechanic's report and photos/videos for assessment before discussing any potential goodwill gesture, which is evaluated case-by-case.
A: We have local partners who can provide basic accessory installation (audio, alarms, window tinting) prior to shipment at an additional cost. Discuss your needs during the ordering process.
A: Due to the nature of international trade, vehicle sales are final once shipped. Our rigorous inspection and reporting process, coupled with the option for your own third-party inspection beforehand, are designed to ensure you know exactly what you are purchasing. We do not accept returns based on buyer's remorse or local marketability issues.
A: Freight quotes are valid for a specific period (usually 2-3 weeks). We lock in the rate upon your order confirmation and payment of deposit. Major unforeseen increases before booking are communicated for your approval.
A: Yes, we have a division specializing in used commercial vehicles, including minibusses (e.g., Toyota Hiace), buses, and light/medium-duty trucks.
A: Yes, we can source vehicles meeting specific emission standards like Euro 4, 5, or 6, which is crucial for import compliance in many countries. Please specify your requirement.
Toyota models like Hilux, Land Cruiser (Prado, 70 series), Corolla, and Honda CR-V are extremely popular for their durability and ease of maintenance. Fuel-efficient sedans are also in demand.
A: Yes, we are a verified member on Alibaba.com. You can check our transaction history, ratings, and responses through our storefront. We recommend using Alibaba's Trade Assurance service for added security on your initial orders.
